CUSTOMER SERVICE

YOUR ACCOUNT

REGISTERING YOUR ACCOUNT

You must register an account with ALANDALICIA.COM in order to make online purchases. Registration is free and allows you to review your orders, track your packages and manage your billing and shipping details so that the next purchase can be processed with much convenience.

An account with us will also enable you to receive exclusive updates on new arrivals and promotions, as well as invitations to private events and parties.

HOW TO REGISTER

Click on "Login" or "Register" to create an account. If you have already placed items in your cart and are ready to complete your order, simply click on "Checkout" and you will automatically be directed to the registration page.

MANAGING YOUR ACCOUNT

To sign in to your account, go to "My Account", "Login", or click here to log in with your registered email address and password.

Once you have logged into your account, you will be able to:
- Change your password
- Update your personal information
- View your order status, history and returns
- Track your order(s)

FORGOTTEN PASSWORD

If you have forgotten your password, click here to have it reset and a new password will be sent to you. Alternatively, you may click on "Forgot your password?" located at the login page to request for a new password. Once you have successfully logged back into your account, you may change your password.