For any questions regarding your order, please email us at firstname.lastname@example.org and include your order number in the subject line. You can also reach us via phone by contacting a customer service representative at +65 6763 2725, Monday through Friday between 10am - 6pm, (GMT+8).
RETURNS AND EXCHANGES
If you have a product that you would like to return or exchange, please read our return and exchange policy and email us at email@example.com with the reason for your return, along with the item style number. Upon receiving your email, we will send you a Return Approval Number (RA#) for you to include in your return package. The entire procedure can be found in our return and exchange policy. Alternatively, you may call us at +65 6763 2725, Monday through Friday between 10am - 6pm, (GMT+8) and a customer service representative will walk you through the returns procedure.
If you are a member of the press and would like information about AL&ALICIA®, or you are interested in featuring AL&ALICIA® in an editorial, please drop us an email at firstname.lastname@example.org.
If you are an artist or designer interested in collaborating with us on any project, we will be delighted to work with you. We occasionally hold events and exhibitions and welcome designers from various streams to join us. Do drop us an email at email@example.com.
For all career and internship opportunities, please write in to firstname.lastname@example.org.
Our design studio is located at 7D Binjai Park, Singapore 589821, and our office hours are from 10am to 6pm (GMT+8), from Mondays to Fridays. For all other enquiries, you may send us an email at email@example.com.
If you would like to try on the products on our website, we warmly welcome you to drop by our studio / atelier for private viewings and fittings. Email us at the email address above or give us a call at +65 6763 2725 to arrange an appointment.
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